FAQs

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FAQs •

Festival FAQs

General Information

  • Commission Festival is back for 2024! We loved our first time together at the Bath & West Showground in 2023, and can’t wait to gather again to worship our amazing God, sitting under His word, having fun and relaxing with friends, and being envisioned for the mission He has called us to.

    As a group of churches built on relationship, with a big vision, this will be a time to encounter God, encourage one another, and to be empowered on this adventure together, all whilst having a great time and making lifelong friendships and memories. It will also serve as an important building block in the faith of the children and youth within our family; the next generation that will continue to exalt the name of Jesus.

    The festival has three clear aims. One is for our children and youth to be saved, filled with the Holy Spirit and grasping God’s big plan for their lives. Secondly it is for individuals and churches to spend time together as friends and family, to eat, to minister and to gather for those important God moments. Finally, it is about Christ’s great mission, to be equipped by teaching, to be released in gifting and to be empowered and sent into the harvest fields of the UK and nations.

    Whether you’re part of a Commission church or just looking in, have been in church for years or just exploring, we’d love to see you there! So get booked in for an amazing weekend that may just change your life, as we continue to adventure together.

  • Whilst the majority of people who attend the Commission Festival will be from a church within the Commission family of churches, we will of course welcome anyone who is looking into Commission or doesn’t have the opportunity to go to a similar event.

  • You can arrive on-site from midday on Thursday 22nd August 2024.

  • You must be off-site by midday on Monday 26th August 2024.

  • There will be a wide range of speakers from across the Commission family. This year, we are excited to announce that Andrew Wilson, teaching pastor at King’s Church, London, will be speaking in one of the main sessions as well as in the Youth venue.

Booking and Ticket Information

  • To see ticket prices, please click here.

  • Want to spread the cost? That’s not a problem! If you book in up until 29th February 2024, you will have the option to spread the payments with the final instalment due on or before the 1st June 2024.

    Any bookings made after 29th February 2024 will not have the option to pay in instalments.

  • Yes, you can! We are offering a discount of 25% for full-time students as well as a 40% discount for anyone who signs up to serve at the Commission Festival. As well as that, if you are the registered carer for a disabled delegate, then you can come for free.

  • Unfortunately, we are not offering a discount for booking as a group.

  • Refunds are available but will be subject to the following fees:

    Within 14-days of booking

    Full refund

    Before 31st December 2023

    Ticket price less £20 administration fee

    1st Jan 2024 – 31st March 2024

    Ticket price less 25%

    1st April 2024 – 30th June 2024

    Ticket price less 50%

    After 30th June 2024

    No refunds can be given except for exceptional circumstances*

    *If you feel as though your circumstances are exceptional, please email us at: festival@commission.global

  • Yes, if for some reason you are unable to attend, you can give your ticket to someone else. If you do, please tell the person who booked you in so that they can amend the booking or alternatively let us know the changes by emailing: festival@commission.global. Please note, you won’t be able to change the type of ticket (camper/non-camper/student etc) or the church that the person is staying with, they will need to stay the same.

  • Whilst we think that it’s better to come to the whole event, we understand that sometimes that’s not possible. Day tickets will be available to purchase before the event and also available at the gate on the day. Day ticket holders will be allowed on-site from 09:00 until 22:30.

  • The Commission Festival is only able to run because of a huge number of people who sign up to serve. Serving also means that you get a discounted ticket! You’ll get 40% off so why wouldn’t you serve?! There are a lot of different teams that need people, click here to see the team that is most suitable for you.

Accommodation and On-Site Facilities

  • We will not be providing accommodation for delegates. You can either bring a tent, caravan, campervan or motorhome with you and stay on-site or alternatively, there are several places locally where you can book rooms for the duration of the event.

  • Of course! We want everyone to enjoy the Commission Festival and, if you don’t like camping, there is a ‘non-camping’ ticket option. You can stay off-site and drive in each day.

  • Yes of course! If you do want to do this, please book a ‘camping’ ticket as you will still need to pay for a camping pitch.

  • Of course, there are a few caravan hire companies around who offer this service. Feel free to make use of them. Some companies in the area that we know of are:

    A Chinnock Caravan Hire
    07980 967712
    achinnock_caravan_hire@hotmail.co.uk

    BlackmoreVale Leisure
    www.bmvleisure.co.uk
    01747 851497
    aftersales@bmvcaravans.co.uk

    Caravan Hire Somerset
    http://www.caravanhiresomerset.co.uk/
    07890 909742
    caravanhiresomerset@hotmail.co.uk

    Herald Caravans
    01963 351513
    info@heraldcaravans.co.uk

    JMC Caravan Hire
    07773 094981
    Jmccaravanhire@yahoo.co.uk

    Tilshead Caravans
    https://www.tilshead-caravans.com/caravan-hire-commission
    Tel. 01980 863636
    hire@tilshead-caravans.com

    TWS Caravan Hire
    07877 157443
    terry100662@icloud.com

  • Unfortunately, we are unable to offer this facility at the Commission Festival. Please do not hook your caravan up to the electric hook-ups. Any unauthorised hook-ups will be disconnected.

  • We don’t want people to be dirty for the weekend so there will be portable shower-blocks (and also some ‘solid’ showers) on site available to use at any point during the day.

  • We will make sure that there are charging facilities in the Plaza. Some churches may also provide some phone-charging facilities in their marquees. Please speak to your church coordinator about this.

Families and Children

  • There will be an exciting array of things for children and young people to enjoy. From age-appropriate meetings from 3 years+ to sports and activities in the Plaza, we know that your children will have an amazing time. Bring them along and enjoy the Commission Festival as a family.

  • No. Any child who comes to the Commission Festival must have either a parent or guardian on site whilst at the festival.

  • Yes, the site curfew will be from 23:00 at which point everyone must be in their tent and quiet. This curfew runs until 07:00. There will be lots of families with young children, as well as many people who need their sleep! Please be respectful and keep noise to a minimum between curfew hours.

Accessibility and Inclusivity

  • Of course! We are working hard to ensure that the Commission Festival is accessible to all. If there is anything that we can do to help you get the most out of the event, please email us at: festival@commission.global

  • Yes, the site is wheelchair friendly with roads being tarmacked and a lift available to upper storeys of the venues.

  • Unfortunately, due to health and safety concerns, once the event has started, all cars will need to either be removed from the site or stationery. There will however be, a buggy service which will be able to pick you up and drop you off at various points around the site.

  • We can only allow registered guide-dogs (or other assistance-dogs) on site. Please leave your pets at home (or with a friend or neighbour).

  • We know that big groups of people aren’t for everyone. If that’s you, rest assured, we will be live streaming the main sessions into the Plaza where you can meet with God in a quieter, more informal environment.

  • All the main sessions will be streamed and available at www.commissionfestival.online so make sure to invite your family and friends to watch online and enjoy the event.

Location and Transport

  • The Commission Festival is being held at the Bath and West Showground. Please use the following address for Google Maps:
    The Showground
    Shepton Mallet
    Somerset BA4 6QN

  • There is a bus service, run by South West Coaches, which runs close to the showground. This bus (Service 1) travels between Shepton Mallet, Castle Cary and Yeovil and the closest stop to the showground is: Prestleigh (for Bath & West). This is about a 10-minute walk from the showground. Please see https://www.southwestcoaches.co.uk/Bus-Timetables for up-to-date timetables.
    The nearest railway stations are:
    • Castle Cary Station – 4 miles
    • Bruton Station – 5.7 miles
    • Gillingham Station – 15.7 miles
    • Bristol Temple Meads Station – 23 miles

  • Cars will be allowed on-site for set-up and pack-down. Between those times the site will be a vehicle-free site (except for vehicles with prior-authorisation).

  • Unfortunately, due to health and safety concerns, you cannot use your bike or e-scooter on-site. Only authorised bike will be allowed for site management purposes.

  • No. Personal drones are not allowed on the Festival site. The only drone that will be present at the event will be that used by the production team.

Food and Amenities

  • There will be a range of food outlets on-site where you’ll be able to buy food as well as an on-site café.

  • If you want to get a supermarket delivery to the site, please do. However, as the site will be vehicle-free during the event, you will have to meet the delivery at the main gate and arrange people to carry your order back to your site.

  • If you have a gas BBQ, please feel free to bring it. Unfortunately, due to health and safety concerns, we are not allowing charcoal BBQs (including disposable BBQs), fire-pits or bonfire at the Commission Festival.

  • Yes, alcohol is permitted on-site however, if there are people acting in a drunk and/or disorderly manner then they will be asked to leave the site and will not receive a refund. As always where alcohol is concerned, please be respectful of those around you.

  • Smoking is permitted in outside spaces but not in any of the venues.